During checkout on the Provider’s platform (where orders are processed and fulfilled), you’ll be asked for an email address—and in some cases a mobile number. This information is used by the issuing platform and the licensed reseller.
Why The Issuing Platform Needs Your Email
- To send your order confirmation
- To provide ticket delivery or pickup instructions
- To notify you of any event updates or changes
Why the Issuing Platform May Need Your Mobile Number
- Some digital ticket transfers require a phone number to complete
- To send time-sensitive alerts or instructions if needed
- So support can reach you quickly if there’s an urgent issue with your order
Your Privacy Matters
Your contact details are always and only used in alignment with our Privacy Notice posted on our website. All personal data is protected by secure systems and privacy safeguards.
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